Essential information about Core Peptides and our research products
General
Who is Core Peptides?
Core Peptides supplies peptides and research compounds intended exclusively for laboratory and scientific research purposes.
Are your products intended for human or veterinary use?
No. All products are supplied strictly for laboratory and research use only and are not intended for human or veterinary use.
How do you ensure product quality?
Products are supplied with batch-specific testing information to support consistency and quality verification.
Are test results available?
Yes. Testing information is available for each batch, allowing researchers to review relevant batch-specific results.
Product information, handling and storage guidance
Products & Storage
What does “research use only” mean?
Products labelled for research use only are supplied for laboratory research and analytical purposes. They are not intended for human or veterinary use.
How should products be stored?
Most lyophilised (freeze-dried) peptides should be stored in a cool, dry environment. For long-term storage, refrigeration or freezing may be recommended depending on the compound. Refer to the individual product information for specific storage requirements.
Why can product appearance vary?
Minor variations in colour, texture or appearance may occur between compounds and batches due to their individual characteristics and manufacturing processes.
What is bacteriostatic water used for?
Bacteriostatic water is commonly used in research settings for reconstitution purposes. It contains benzyl alcohol as a preservative to help inhibit bacterial growth.
What to know about ordering, dispatch and delivery
Ordering & Shipping
Where do you ship?
We currently ship to select domestic and international locations, depending on local regulations and shipping availability.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary based on your destination and the shipping method selected at checkout.
Will I receive tracking information?
Yes. Once your order has been dispatched, tracking details will be emailed to you automatically.
Can I modify or cancel my order?
Orders can only be modified or cancelled before they are processed for shipment. Please contact our support team as soon as possible if you need to make a change.
What if my package is delayed or lost?
If your package experiences significant delays or appears to be lost in transit, please contact our support team and we’ll assist you as quickly as possible.
Information about payment options and secure checkout
Payments & Security
What payment methods do you accept?
We accept a range of secure payment methods, which may include bank transfer, card payments and cryptocurrency depending on availability.
Is my payment information secure?
Yes. We use secure payment processing systems to protect your payment information during checkout.
Help with returns, order issues and getting in touch
Returns & Support
Do you accept returns?
Due to the sensitive nature of research compounds, returns are generally not accepted unless an item arrives damaged or incorrect.
What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the package and affected products so we can investigate and resolve the issue promptly.
How can I contact Core Peptides?
You can reach our support team through the website contact form or by email for assistance with orders, shipping or product enquiries.
Disclaimer
All products sold by Core Peptides are intended strictly for laboratory and research purposes only and are not intended for human or veterinary use. Products are not intended to diagnose, treat, cure or prevent any disease. By purchasing from Core Peptides, customers acknowledge responsibility for compliance with all applicable local laws and regulations.